Warrie Holman & Associates is committed to ensuring your privacy through compliance with the Privacy Act 1988 (Cth)(Privacy Act), EU General Data Protection Regulations and the Australian Privacy Principles (APPs). This privacy policy details how Warrie Holman & Associates collects, uses, stores and deals with personal information.
What personal information do we collect, use and disclose?
Warrie Holman & Associates, in the course of conducting its business, collects a range of personal information including, amongst other things, names, email addresses, mailing and residential addresses, business and home phone numbers.
Warrie Holman & Associates only collects personal information that is reasonably necessary for one or more Warrie Holman & Associates’s functions or activities.
Warrie Holman & Associates only collects sensitive information if it is reasonably necessary for Warrie Holman & Associates’s functions or activities or an exception applies under the Privacy Act and the individual to whom the information relates has given their express consent to the collection.
No automated decisions are made with the data collected.
How does Warrie Holman & Associates collect the information?
Collection of personal information by Warrie Holman & Associates is only done by lawful and fair means.
Warrie Holman & Associates collects personal information about an individual directly from that individual wherever it is reasonable and practicable to do so. This may be through contact forms, letters, emails, websites, receipts, telephone conversations, consultations and attendance at events.
Warrie Holman & Associates will always take reasonable steps to ensure individuals are aware of (amongst other things) the fact and circumstances of collection, the purpose of collection and information about Warrie Holman & Associates’s privacy policy.
What does Warrie Holman & Associates use personal information for?
Warrie Holman & Associates will only use or disclose personal information for the Primary Purpose including things such as managing our relationships, performing administrative functions, informing customers and others about our products and services by direct marketing methods, market research, building and maintaining business relationships, implementing our communication model and complying with legal requirements.
Personal information is not transferred internationally.
Where Warrie Holman & Associates uses personal information other than for the Primary Purpose, Warrie Holman & Associates does so in accordance with the Privacy Act and APP 6.
Direct Marketing
Warrie Holman & Associates engages in direct marketing of its products and services from time to time.
Warrie Holman & Associates only uses personal information for direct marketing in circumstances where Warrie Holman & Associates has collected the information directly from the individual and that individual reasonably expects to receive direct marketing material from Warrie Holman & Associates (for example, where an individual has signed up to receive direct marketing material from Warrie Holman & Associates.
Warrie Holman & Associates offers all individuals the opportunity to unsubscribe from receiving direct marketing communications. It is not mandatory to have your personal information recorded by Warrie Holman & Associates to get access to our ‘free’ content, however, this helps us keep you up to date on the latest initiatives and news.
Access to and accuracy of personal information
Warrie Holman & Associates takes all reasonable steps to ensure that the personal information it collects, uses and/or discloses is accurate, complete, up to date and relevant.
You have the right to ensure that your personal information which is held by Warrie Holman & Associates is accurate. To make a request to access and/or correct your personal information, please contact Warrie Holman & Associates’s Privacy Officer using the contact details provided below.
While Warrie Holman & Associates will always endeavour to give access to personal information free of charge, Warrie Holman & Associates reserves the right to charge individuals for access to personal information to cover costs associated with:
Security of personal information
Warrie Holman & Associates takes all reasonable steps to ensure that information held by Warrie Holman & Associates is safe and secure, and that it is protected from misuse, loss, unauthorized access, modification and disclosure. No data is sold or shared with other companies for marketing purposes.
Destruction and de-identification of personal information
Warrie Holman & Associates will take reasonable steps to de-identify or destroy personal information when it is no longer needed by Warrie Holman & Associates except where the information forms part of a Commonwealth record or Warrie Holman & Associates is required by law or a court/tribunal order, to retain the information.
Anonymity and pseudonymity
Individuals have the option of dealing anonymously or by pseudonym with Warrie Holman & Associates unless it is impracticable to do so or Warrie Holman & Associates is required by law or a court or tribunal order to deal with identified individuals.
Length of data collection
Warrie Holman & Associates stores data until the user opts out or specifically requests to be removed from our database. Once removed all records of the information is removed from our database. If you wish to opt out please get in contact with our Privacy Officer (details at the bottom of the page).
Cookies
Warrie Holman & Associates may use Cookies through third party providers including Facebook, HotJar and Google. This is so we can improve our experience of our website visitors and provide relevant re-marketing campaigns on promotions that we may be running to visitors.
To opt-out of remarketing we recommend clearing browser history and cookies regularly and researching the way to opt-out of being tracked through Google and Facebook permanently through their relevant sections of their websites.
Changes to privacy policy
Warrie Holman & Associates reserves the right to amend this privacy policy from time to time.
Complaints
If you believe there has been a breach of the APPs or an APP Code, please contact Warrie Holman & Associates’s Privacy Officer using the details provided at the bottom of this page.
Warrie Holman & Associates takes privacy complaints very seriously. If you make a complaint, Warrie Holman & Associates will respond within 5 working days to let you know who is responsible for managing your complaint. Warrie Holman & Associates will try to resolve your complaint within 10 working days. When this is not possible, Warrie Holman & Associates will contact you within that time to let you know how long we will take to resolve your complaint.
Warrie Holman & Associates will investigate your complaint and where necessary, consult with third parties about your complaint. Warrie Holman & Associates will make a decision about your complaint and write to you to explain our decision.
Individuals can also complain directly to the Office of the Australian Privacy Commissioner. Details about how to file a complaint can be found at www.oaic.gov.au or by calling 1300 363 992.
Contact
All queries and complaints should be directed to the Warrie Holman & Associates Privacy Officer.
Telephone: +61 409 483 856
Email: info@holmanassociates.com.au